IT Support Specialist – SAR Academy

Posted by SAR Academy
Full-Time $45k – $45k 📍 New York, NY
Engineering & Technology
SAR Academy seeks a technology support specialist. This role is a valued member of a supportive, collegial technology team. They are responsible for supporting teacher, student, and administrative use of technology as well as maintaining technology infrastructure throughout the school. The ideal candidate is a hard-working professional, with strong organizational and communication skills and a particular interest in educational technology, systems administration, and effective tech support. This outgoing, team-oriented professional understands the needs of teachers and is committed to the advancement of educational technology in a school environment.

Responsibilities

  • “Front line” help desk work fielding support tickets and providing tech. support for students and staff
  • Managing and maintaining devices for student & faculty 1:1 iPad program and faculty 1:1 laptop program
  • Supporting the technology infrastructure throughout the school, including SMART interactive flat panels, network equipment, A/V equipment, IP phones, printers and other equipment
  • Training faculty & students on use of school systems and software platforms
  • Maintaining and creating technology documentation and tutorials for the school community
  • Attending and participating in technology department and faculty meetings, and numerous after-school events during the school year
  • Collaborating and sharing best practices within the technology department and the school community
  • Diagnosing and troubleshooting hardware and software issues specifically related to smartboards, iPads, Macs, printers, copiers, and other educational technologies
  • Setting up and supporting classroom technology equipment, including smartboards, projectors, and audiovisual systems
  • Engaging in regular professional development that supports school, department and personal goals
  • Maintaining and managing printers
  • Maintaining hardware inventory
  • Supporting tech set-up for school events
  • Assisting with the management and maintenance of the school’s network infrastructure, including switches, routers, and access points
  • Performing routine maintenance tasks such as system updates, antivirus scans, and data backups
  • Maintaining accurate records of technical issues and solutions using the helpdesk ticketing system
  • Collaborating with the IT team to implement and enforce IT policies, procedures, and best practices
  • Assisting with hardware and software procurement, inventory management, and asset tracking
  • Other duties as assigned by the Director of Information Technology and Director of Technology

    • Qualifications

  • Bachelor’s degree, technical degree or equivalent technology work experience, preferably in an educational setting, technology certifications
  • Knowledge of basic networking and systems infrastructure
  • Knowledge of computer hardware and software, including Mac and PC
  • Proficiency with macOS, iOS, Google Workspace, Jamf, and Microsoft Office
  • Familiarity with network infrastructure components, including switches, routers, and wireless access points
  • Ability to manage multiple projects simultaneously with frequent interruptions
  • Interest in working with people who have varying levels of technology expertise and interest
  • Willingness to work additional hours during peak periods
  • Ability to lift and carry up to 50 lbs
  • Preferred certifications: CompTIA Network+, CompTIA A+, Apple Certified Support Professional (ACSP), Cisco Certified Network Associate (CCNA), Google Certified Educator, Microsoft Certified, JAMF certifications such as: JAMF Certified Technician (JAMF 100), JAMF Certified Administrator (JAMF 200), JAMF Certified Expert (JAMF 300)
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    Job Details

    Type Full-Time
    Salary $45k – $45k
    Location New York, NY
    Posted Oct 21, 2026

    About the Employer

    SAR Academy
    SAR Academy
    SAR Academy is a co-educational Modern Orthodox Jewish day school in Riverdale, NY, serving students from nursery through 8th grade.
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